Mike Aoki
Rudy Dalimunthe

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia.

He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. "The Best Omni-channel by CX Asia Award (Singapore, 2019, 2020), Top 10 Company in Service Experience 2019 (ICCA), Regional and World-level Winner in Contact Center World (APAC & World Level, 2019, 2020).