Monique Herena

Monique Herena is the Chief Colleague Experience Officer at American Express. As Chief Colleague Experience Officer, Monique is responsible for all aspects of the colleague experience, including talent management, talent acquisition, leadership development, colleague servicing, compensation and total well-being.

Monique leads all colleague experience functions globally. Prior to BNY Mellon, Monique was at PepsiCo for 13 years where she served in a number of increasingly senior HR leadership roles, including assignments in Dubai and Chicago, as well as in their Purchase, NY headquarters.

Her career also included several years at both Honeywell and The Quaker Oats Company, where she held leadership roles in a wide range of HR disciplines including talent management, talent acquisiton, mergers & acquisitions and Strategic HR business partner.

Monique sits on both the Executive Committee and the Board of Directors of the Human Resources Policy Association, a leading professional organization. She is a member of the Advisory Board of the Cornell Center for Advanced Human Resource Studies (CAHRS) as well as a graduate and faculty member of the Cornell ILR School CHRO Top Seat program. She is also a Board member of the Girl Scouts of Greater New York and co-leads their Strategic Development Committee. Additionally, American Banker recognized Monique as one of the "Most Powerful Women in Banking" and “Women to Watch” two years in a row (2017 and 2018).