Mike Aoki
President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management.
He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show. He is a GTACC (Greater Toronto Area Contact Centre Association) Award winner and has been listed in the ICMI International Conference on Multimodal InteractionTop 50.
He co-authored the Amazon #1 bestselling leadership book, "Called to Action."
President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management.
He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show. He is a GTACC (Greater Toronto Area Contact Centre Association) Award winner and has been listed in the ICMI International Conference on Multimodal InteractionTop 50.
He co-authored the Amazon #1 bestselling leadership book, "Called to Action."
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