Mark Goulston

Psychiatrist, executive coach and consultant, the inventor and developer of the process called Surgical Empathy

Biography:

Dr. Mark Goulston is a Marshall Goldsmith 100 Coaches member and coaches entrepreneurs, CEOs, Chairs, and Managing Directors to become the best version of themselves. He is also an international keynote speaker helping audiences do the same.

Originally a UCLA professor of psychiatry for over 25 years, and a former FBI and police hostage negotiation trainer, Dr. Mark Goulston’s expertise has been forged and proven in the crucible of real-life, high stakes situations. He is the author or co-author of nine books with his book, “Just Listen,” being translated into twenty eight languages and becoming the top book on listening in the world. He is the host of the highly rated podcast, My Wakeup Call and the co-host of “Out of Our Minds and In Your Space” on Twitter Spaces which is a mashup for creatives and thinkers.

Today, Dr. Mark Goulston uses his expertise as a speaker and coach, and as a business consultant for several major organizations such as Goldman Sachs, Zappos, and the Conference Board. He is a contributor to the Harvard Business Review, the Huffington Post, Fast Company, Psychology Today, and Business Insider and regularly appears in the media as an expert, including CNN, BBC, Forbes, Forbes of India, Fortune, Wall St. Journal and New York Times.

The speaker talks about:

Due to his unique skills and experience, Dr. Mark Goulston’s presentations leave attendees more than satisfied. His presentations are highly interactive, and it is his goal that everyone in the audience can take away an actionable tactic they can immediately use to become more active and successful. Dr. Mark Goulston is an exceptional speaker who draws in the audience with advice and tools that are both actionable and doable for the individual attendee, showing them how to get through to anyone, even those unwilling to listen.

Keynote Speaker Programs:

• “Go Ahead Make My Day!” Never Avoid a Conflict Again
• Follow Through Means Never Having to Say You're Sorry
• How to build trust, confidence, and cooperation in a world that trusts nobody
• The secret to getting through to anybody
• Talking to Crazy: How to deal with irrational and impossible people
• Turn your customers, clients, and investors into raving fans