An international keynote speaker and coachBiography:
Dan Gingiss is an international keynote speaker and business coach who believes that a remarkable customer experience is your best competitive advantage.
His 20-year professional career spanned multiple disciplines including customer experience, marketing, social media and customer service. He held leadership positions at McDonald’s, Discover and Humana.
Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. He also co-hosts the award-winning Experience This! podcast.
He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. Dan is also a licensed bartender, a pinball wizard, and he once delivered a pizza to Michael Jordan.The speaker talks about:
Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. In today’s digital world, every experience can come online to social media with the tap of a button, so companies must ensure that every part of the customer journey is executed flawlessly. Keynote Speaker Programs:
- A Remarkable Customer Experience Is Your Biggest Competitive Advantage
- Why Every Employee is in the Customer Experience Business
- Why It Pays To BELONG: The Intersection of Diversity, Inclusion & Customer Experience